Refund policy
Refund Policy
At Novareife.store, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Items that have been used, damaged, or altered
- Sale or clearance items
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received a refund after 10 business days, please check your bank account again, then contact your credit card company or bank. If you still have not received your refund, please contact us at support@Novareife.store.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please email us at support@Novareife.store.
Shipping Returns
To return your product, please contact us at support@Novareife.store for return instructions. Shipping costs for returns are non-refundable unless the return is due to our error.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@Novareife.store.